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Event Calendar 2010

Event Listing For 2010

Upcoming Events
Disaster & Crisis Management (18 - 20 May 2010) Singapore
Retention Strategies For Oil & Gas(31 March - 1 April 2010) Concorde Hotel Kuala Lumpur, Malaysia
Human Capital Development For Oil & Gas ( 29 - 30 March 2010) Concorde Hotel Kuala Lumpur, Malaysia
FPSO Singapore 2010 (29 -30 April 2010) Grand Copthorne Waterfront Hotel
2nd Anuual FPSO China 2010 (22-24 March 2010) Crowne Plaza International Airport Hotel, Beijing China
Asset Integrity Management 2010 ( 1 - 5 Mar 2010) Holiday Inn Resort Baruna, Bali, Indonesia
Upcoming Petroleum Show

Home arrow Programs & Services arrow General Courses

General Courses
We can offer on site or out of the office customized training program based on your requirements. Some of the training programs we have organized are:

Sales/Business Development


  • Achieving Sales on the Phone
  • Effective Closing skills
  • Effective Sales Planning
  • How To Create Urgency
  • Motivational Selling
  • Negotiation for Closing a Sale
  • Objection Handling
  • Planning For Business Success
  • Presentations Skills
  • Questioning Skills
  • SPIN Selling
  • Telemarketing Skills

Personal Development


  • Communications Excellence
  • Conflict Handling
  • Dynamic Presentation Skills
  • Effective Listening Skills
  • Emotional Intelligence At Work
  • Prioritising & Planning
  • Project Management
  • Report Writing
  • Stress Management
  • The Art Of Negotiation
  • Time Management



Customer Service Excellence

  • Call Centre Excellence
  • Customer Retention
  • Complaint Handling
  • Delivering Service Quality
  • Effective Communications
  • Effective Customer Care
  • Exceeding Customer's Expectation
  • Listening Skills
  • Maintaining Customer Relationship

Leadership


  • Coaching Skills
  • Change Management
  • Effective Meeting Management
  • Effective Leadership
  • Effective Performance Appraisal
  • Handling Conflicts
  • Handling Different Personalities At Work
  • Hiring & Recruiting Strategies
  • How To Create Team/ Company Culture
  • How to Identify & Retain Your Top Talent
  • Leading An Effective Team
  • Management Principles & Communications
  • Managerial Communications
  • Managing Without Authority
  • Motivating For Peak Performance
  • Personality Profiling
  • Performance Management
  • Stress & Time Management
  • Team Building
  • Train The Trainer


If the training program you are searching for is not listed here, kindly contact us for a customized solution.
 
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